Information about ArtCube Market

How it works

How it works

Requirements:
Bank Account
Shipping capability (physical items)
  • We recommend a shipping service like Shippo (goshippo.com) so you can send emails to buyers with a tracking number and delivery status. 

Become an ArtCube Army Market Seller

1. Sign up for an account on ArtCube Market.
2. Fill out your profile and the information for the payment portal (We use Stripe.com)
3. Create a listing!  No limit, no minimum.
4. Once you make a sale or rental, you receive the funds in your bank account!
 
Listing and payment Information

  • The platform is geared towards one-of-a-kind and bespoke items where the makers get funding directly to their accounts and have direct contact with customers.
  • Each item should be its own listing.
  • After the item is delivered, close the listing to release the money to your bank account. 
  • If you have an identical item, simply re-open the listing.
  • You will be prompted for any edits and queued for listing re-approval.
 
Seller/Renter Responsibilities 

  • Timely shipping and smooth transactions.
  • High-quality photos with clear descriptions.
  • Customer service and kind communication.  
  • All questions about the product and customer service is your responsibility.
  • After the transaction is closed, all discussion, requests for refunds, exchanges, returns, and/or missing or damaged charges on rented or sold items are exclusively the responsibility of the seller. 
  • Each transaction is considered completed and closed upon the closing of the listing and the delivery of payment into the sellers account. 
  • Protect Yourself. If a contract is required, the seller must provide and execute any documentation. Any contracts relating to transactions for sales, rentals, services, classes or custom work must be supplied and executed by the seller. ArtCube does not guarantee any return, exchange or fulfillment after the transaction is completed. 
  • ArtCube will not get involved in any policies or contracts that exist between the buyer and seller beyond facilitating the initial transaction fee delivery through the Stripe payment portal.
  • There is no refund on Stripe or ArtCube fees.

Buyer Responsibilities

Thank you for purchasing from the ArtCube Market and supporting the ArtCube Community! As a reminder, ArtCube Market facilitates the platform and payment portal, the artist/seller will handle any questions or concerns you have with your purchase going forward.

 
 
Fine print and FAQs:

Application Process

  • Each listing and account will be approved by ArtCube staff usually within 48 hours. 
  • We reserve the right to reject or remove any applicant or seller for any reason.
  • You will receive an email when each listing is approved.

Financial

  • There is a minimum of $5.00 for each transaction.
  • ArtCube charges sellers 7% + a fixed fee of $0.55 for all transactions facilitated by the ArtCube Market. (Stripe charges 3.15%+$0.55 to process each transaction,  ArtCube receives 3.85%)
  • Transactions must be marked completed, by closing the listing, when the product is delivered. 
  • Money is then moved from the Stripe balance to the seller's bank account.
  • Should a dispute be filed against your listing prior to closing/completion of the transaction, there is a $10 dispute fee to be paid to ArtCube, by the seller, for the resolution of the dispute.
  • If a seller receives more than 3 disputes, new listings will not be approved. 
 
Custom Listings

It is important to be as accurate as possible with your estimation of how much the item will be to make. The price listed is not editable, though it is possible to charge for multiples of that price should the negotiation require it.
ie. a listing is created for $50 to make a hat. If the buyer then wanted only the most expensive materials the only way to increase the charge would then be to double the price to compensate for the change in material. $50 x 2 =$100.

ArtCube reserves the right to use any and all images, descriptions or other media related to your listings in marketing, media, social media and or any other advertisement, business, trade or any other lawful purpose whatsoever.

 
If there is a category you would like to see added to our offerings please feel free to contact us.